top of page

We are Australian owned | Working on your timezone

Frequently Asked Questions

Everything related to accounts, subscriptions, receipts, and more

Frequently Asked Questions

Get immediate support through our Design Bees Assistant on the right, or explore categorized questions using the menu below.

Design Workflow

Understand how work moves from brief submission to delivery. This section explains timelines, revisions, approvals, and said handoffs so you know what to expect at every stage.

Account

Find answers related to your account setup, user access, billing details, plan changes, and general account management.

Service Limitations

Get clarity on what’s included in your subscription and what falls outside the scope. This section outlines usage limits, exclusions, and fair use guidelines.

Filestage Overview

Learn how Filestage is used for reviewing, commenting, and approving designs. This section covers basic features, best practices, and how it fits into your overall design process.

Free Trial Overview

Learn how our free trial works, what’s included, and what happens when the trial ends.

bottom of page