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Have Questions About Our Free Trial?

Our Free Trial Overview page offers a comprehensive guide to getting started with our services at no cost.

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Discover how you can explore our design offerings, understand the trial's benefits, and learn the simple steps to activate your free trial.

 

This page is crafted to provide you with all the details you need to make an informed decision, showcasing the value and quality of our work without any commitment - Experience the Design Bees difference today!

Frequently Asked Questions
  • How does a subscription model work?
    Our subscription plans vary by designer hours, and in some cases types of work we provide each week, or day (depending on the package you choose). You can submit as many design requests as you wish, and make as many revisions as you wish per job. For a flat monthly fee our platform provides on demand access to enjoy consistent, high-quality design services at your finger tips. You can find out more about how it works here.
  • What if I want to cancel my subscription? Can I?
    You can cancel your subscription at any time. There are no long-term contracts or cancellation fees. If you cancel midway through your billing cycle, the subscription will cancel on your next renewal date.
  • What types of design services does Design Bees offer?
    Design Bees offers a range of services including Graphic Design, Custom Illustrations, Presentation Design, and Motion Graphics. Our different packages cover different design needs, so be clear on the types of briefs you will be submitting before you select your package. You can sign up, right here now if you know what you require, and enjoy a 7 Day Free Trial on the package.
  • How does the Free Trial Work?
    From time to time, we may offer Free Trials. A Free Trial is an opportunity for you to try our service free of charge before deciding to move to the paid plan. Typically we provide you with 2 design jobs and approx 6 hours of design time, to get a feel for the platform and the work we do. During the Free Trial your jobs will be watermarked, once you move to a paid plan your approved files will be provided. You can find out more about the free trial here.
  • If I don't use my hours in a day do they roll over?
    No, designer daily hours do not rollover if unused. However, we provide hour allocations as a guideline. We will always endeavor to meet your needs and where we have spare capacity we will provide more time. If you require work to be completed faster, we suggest increasing your plan to increase your daily design hours. If you are already on our highest plan, you should consider an additional plan to increase your daily design hours.
  • What is the turnaround time for a design request?
    Turnaround times vary based on the complexity of the request and your chosen plan. Standard requests typically have a turnaround of up to 3 working days.
  • Is there a limit to revisions I can make on a single job?
    Nope! You can request as many revisions as you like! All our plans include unlimited revisions. We're here to ensure your design is perfect and just the way you want it.
  • How are designers assigned to projects?
    Designers are matched to projects based on their expertise and your specific requirements, ensuring the best fit for each task. Where possible we will assign the same designers to your work.
  • Is there a limit to the number of design requests I can make each month?
    Nope! You can submit an unlimited number of design requests, but they will only be tackled one at a time. Be sure to keep us updated on the priority of your jobs.
  • What happens if I need a type of design job that’s not included in my plan?
    If you wish to brief something outside of the scope of your current active plan, then you should change your plan to one that suits your design requirements. Please change your plan here.
  • Do you offer services for large enterprises?
    At this stage we do not offer design services to Enterprise customers or agencies. Our packages are designed for small to medium businesses who require an on-demand affordable service for their graphics needs.
  • Can you write my copy for me?
    We DO NOT write copy for you, and ask that you supply all copy when briefing us. We suggest using Chat GPT if you need help creating some impactful copy for your brief!
  • Do I own the work?
    Yes, 100% of all work is owned by you as soon as you become a paid subscriber.
  • Do you offer phone call briefings?
    To keep our cost base low, we undertake all briefings via online only. We suggest that you use Loom and record your briefing if you have something complex you wish to show your designer. Pop it in the additional information section at the very end of the brief. Loom is free and you can record your screen with you presenting for 5 minutes at a time.
  • Are premium stock images included in the plans?
    Yes, all images we supply in designs are included in your subscription. If you supply us with an image you must ensure that you have the rights to use the image for the life of the asset.
  • Are source files included in the designs?
    Yes, please add the output files you require to your brief, all completed designs will be provided with the original source files for your use.
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Ready to Get Started?

Join Design Bees and watch your ideas come to life with a 7 FREE Day Trial.

With our month-to-month subscriptions there are no long term commitments – just endless creativity.

7 Free Day Trial |   No Contract |   Change Plans as You Need

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