You can change your plan by adding a new plan to your account at any time. Your existing plan will remain active until you cancel it, which you can do yourself.
Refunds and timing:
Upgrading to a more expensive plan: When you cancel your old plan, we’ll arrange a prorated refund for the remaining days until your next billing date.
Downgrading to a cheaper plan: Your current plan will remain valid until your next billing date.
Step-by-Step Instructions
Step 1: Add the new plan
Go to the Design Portal and click Change Your Plan.
Step 2: Choose your new plan
Select the plan you want to move to from the options.
Step 3: Checkout & pay
Complete the payment for your new plan.
You’ll receive a confirmation email once your new plan is added.
After processing, we will handle the cancellation of your old plan and any refunds due.
Tip: Upgrading is immediate, but downgrades take effect at the start of your next billing cycle.
